Frequently Asked Questions
Everything you need to know about shopping with Venderby's
What is the delivery time for my order?
We aim to process all orders within 24 hours. Domestic shipping typically takes 1-3 business days, while international delivery can take 5-10 business days depending on your location.
How do I return an item?
You can return your items within 14 days of receipt. Please use our online return portal to generate a shipping label and ensure the items are in their original condition with tags attached.
Which payment methods do you accept?
We accept all major credit cards including Visa and Mastercard, as well as digital payment options like PayPal, Apple Pay, and Klarna for flexible financing.
How do I find the right size?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for our tailored trousers to ensure the perfect fit.
Do you ship internationally?
Yes, Venderby's ships worldwide. Shipping costs and delivery times will be calculated at checkout based on your specific country and region.
Can I change or cancel my order?
Once an order is placed, it is processed quickly by our warehouse. Please contact our customer service immediately, and we will do our best to assist you before the package is dispatched.